Oleh: Ibnu Haris | Juli 17, 2009

USURY The Instrument Of World Enslavement

Original Article: http://www.scribd.com/doc/7608548/Usury-The-Instrument-Of-World-Enslavement

The End Of Economics
from PAID Newsletter, Norwich England, 1989

Define, don’t be defined

Before tackling the topic of usury, i.e. interest debt and zero worth money, we must put it in context. Most importantly, we want to place it in a context that is of our own defining. This is of fundamental importance, because the dominant place of the userers has enabled them – through their high-tech network of money, markets and media – to impose their definitions upon the rest of humankind. We think of the problem, and the solution in predefined terms that are not of our own choosing. If we continue to remain within their sphere of meaning we will be trapped, unable to make any changes. The first steps that must be taken towards change and freedom are steps of defining.

If we view the phenomenon of usury from a historical perspective, in a long shot, so to speak, we can see that it has been limited and forbidden by every civilisation that valued the higher human qualities, such as trust, justice, the pursuit of knowledge and the spiritual encounter with the Divine.

As is clearly documented in the book, Usury: The Root Cause Of Injustice Of Our Times, the legalisation of usury in Europe a mere 300 years ago has permitted the dominance of a new breed of middlemen. They have conquered the zone of the transaction, totally to the extent that now all of us are forced to buy and sell in their markets, on their terms, using their banks, their money, and their technology. Opting out is simply not permitted.

The development of centralised banking networks and the creation of money, both began and remain today, firmly in the hands of private, non-government, non-elected groups of individuals. The Bank of England, despite the implications of its name, is not run by the government. The Federal Reserve Board, a governmentish sounding name if ever there was one, is not under the control of the US government. Quite the opposite.

The nation state have relinquished power to the supra-national monetarist elite, who now, almost overtly, dictate domestic policy. The nation state has become a control-zone within which a particular type of ID card and a particular paper money must be used. They have no power of their own. Their leaders are recruited and trained by the monetarists to carry out their policies, under the camouflage of the democratic process. Opposition to monetarist policy is seen as a head-on confrontation with the state, and is either absorbed into the pro/anti dialectical framework or it is discreetly removed. The dialectic is the defense mechanism of the userers, and the democratic process their trojan horse.

Britain is a classic example. Mrs. Thatcher, in true corporate raider style, has stripped the assets of the nation and sold them to the highest bidder, but who benefits? Certainly not the average citizen who is struggling for survival under the burden of ever-increasing debt. When Mr. Lawson, now no doubt destined for even greater things within the corporate sector, when he said recently that no one was happy to see higher interest rates, he ommited to add ‘except the money-lenders.’

Once all business have to compete with the price of money, and the gravitational pull towards gigantism, it is inevitable that the small family business has llittle or no chance of survival. Short people drown first in a rising tide. The individual, alone with his own debts and anxieties, facing the might of corporate power, is unlikely to dare to step out of line.

When Mr. Sid Average comes back from the bank, happy that he too is now an stock-owner, and he can share in the wealth of this great nation, he is unlikely to be aware that, comes tomorrow or the day after, his bank, his mortgage company, his employer, his gas, his electricity and water suppliers, the newspaper and TV companies may all be controlled by the same group of people. It is not a conspiracy, it is just the way it is. Once a corporation is on the open market, where all are free to compete equally and the highest bidder wins, the winner is likely to be the one with the biggest bank roll. If one group is allowed to print money at will, and lend it at interest, they are likely to have the biggest roll. Lives are bought and sold in our free society.

We now find ourselves completely absorbed into the technological project, which has become the dominant global activity. Everything becomes an available resource to be used to further the project. Sustaining the economic structure becomes of paramount importance, as if everything and everyone depends on it for their survival. Everything is judged in terms of efficiency and cost-effectiveness, if you cannot measure it or add it up, then forget it. Quality itself has no value, unless it means you can charge more because of it.

And what about our humanity, and those things that give our lives meaning? Once we are subsumed under the dominant technological project, we become just another available resource. We are redefined. We are consumers, borrowers, mortgage payers (incorrectly called house owners), components of a market sector, just another part of the production and consumption process.
If we are serious about making changes, then we must look deeply into the causes of our predicament, and be prepared to act in accordance with what we find, for the current status quo is fuelled by our passivity.
Somewhere along the way we have relinquished responsibility for our own lives, for our being here. If we do not take our lives into our own hands, then we will have no one to blame but ourselves.

Hijacked Belief

And so what shall we do, and where do we begin?

If we consider medical analogy at this point it may shed some light on our situation. Imagine someone with a complicated array of physical symptoms that refuse to respond to treatment, and continually deteriorate.

Rather than opting for more surgery and wonder drugs, one may find that on close inspection this person follows a set of behaviour patterns that are clearly aggravating, or even causing the problem. He may live on a diet of junk food, alcohol and cigarettes. He may take no exercise and spend two hours each day driving in rush hour traffic. He may well be so short of vital nutrients and so full of toxin that his body cannot be other than a manifestation of that imbalance. On top of all this he may be in the middle of a breakdown of his marriage, and have a job that he hates but dares not quit.

Delving deeper, we may find that he is not in any way believe that his actions are of any consequence, so why should he change. He does not much like himself or his wife, so why bother.

Clearly, until this person changes his behaviour, his health will not improve, and until he changes his attitude and his basic beliefs, he will not be capable of changing his behaviour.

We can see that the events that surrounded the legislation of usury in England in the late 17th century were actually a manifestation of a shift in people’s basic beliefs. The generally accepted definitions of human being, and his place and function in existence went through fundamental changes that are still current today, and indeed underpin every aspect of modern life.

If you dissolve the universal contract between the Creator and the created, and declare man the master of the universe, you open the door to all manner of corruption and imbalance. Man’s inner being and his higher nature are then denied any reality, and will in any case be smothered in the scramble to get what you can, fuelled by the underlying anxiety out there, get a job, make some money. BE somebody.

While no one is suggesting that we go back to the worldview of 17th century England, we would do well to listen to the voices who warned of what was to come. Throughout the following decades and centuries, we can consistently hear voices warning that if we do not change our
fundamental ideas about what life is all abouit, we will be heading for disaster – in this world, never mind the next.

Belief, that most fundamental of all human qualities, was hijacked, and deflected onto the fantasy wealth, and as it settled on the unkept paper promises, it gave reality and value to illusion. And so of course the illusion worked. Everyone believed it.

In The Ten Symphonies of Gorka Konig by Ian Dallas, one of the characters says, ‘As long as you think money is real, you will be an obedient slave. Once you grasp that it is worthless you recognise poverty in the fantasy money system, and at the same time real wealth in the world’s natural resources, the greatest of which is man and woman.’

We must re-evaluate our possibilities and realise our potential.

In practical terms this means, quite simply, meeting, studying, discussing, de-programming, encouraging one another to fulfill our highest possibilities, for this is the antidote to the drugged sleepwalk that passes for modern life. Above all it means believing that we can and do make a difference.

The Power of the Butterfly

Reductionist scientific thinking has attempted to shrink life into a set of linear equations and cashflow charts. Thankfully life is NOT linear, so it cannot be done, and while their experiments may work on paper and on the screen, you get a different set of results when things are played out in real life. Hence that current disaster scenario.

Rational scientific thinking has actually brought itself out of a job, because, forced to accept that life is a nonlinear event, and attempting to express probabilities in nonlinear equations, they have found that nothing can actually be predicted at all, except perhaps the limits of prediction. An expression of this is the statement by the proponents of the Chaos theory that a butterfly fluttering its wings on one side of the earth could cause a hurricane on the other.

So we do not know what effect we are having by our apparently insignificant meetings and publications. We cannot measure it. What has been clearly shown is that the outcome of an event is affected by the aspirations of the participants. We must believe that success is ours for the taking. Why should it not be?

We are confronting people whose weakness is the very thing that they believe gives them power. They think that they are in charge of existence, that they can conquer it, tame it, and make profit out of it.
They do not believe that they will ever face a reckoning for their actions. And they are wrong.

This is usurious thinking, for this attitude causes the build-up of an ever-increasing debt that like toxic waste, does not just disappear simply because you bury it, or export it, or ignore it. The accumulated debts of injustice are waiting to be collected.

And like a counter balance, the world is waiting for people who are prepared to fulfill their truly human potential as guardians of the earth and its inhabitants, of life itself, people who uphold the right and forbid the wrong. This is not achieved by direct opposition to usurious system and its masters, for they are strengthened by opposition. It gives them a reality. Like the classic piece of sixties graffiti said, ‘Don’t vote, it only encourages them.’ Their fantasy strength is reinforced by opposition to it. Like the phantom in a nightmare, it will only vanish if it is ignored. The more you attack it, the bigger it gets.

This tyrannical system will be over come by people who turn away from it – not by dropping out – but by declaring it a fantasy, and saying, with certainty, ‘That is false, Reality is with us.’ The capacity of people to transform themselves and their lives is the very thing that will conquer. If we refuse to be owned slaves, then we must be different Affirm the real, for when the REAL comes, the false must vanish.

People who are bound together with the true human companionship that comes from undertaking a journey or a task or a commitment that, even though it might appear too awesome to bear, is in fact the only available option – these people carry with them the seed of life that is unstoppable.

To do otherwise is to resign oneself to a life of unfulfilled potential and to being at best, mediocre. The more we meet, and discuss, and learn from each other, and share life, celebrate life, the more our members will grow and possibilities will open up, possibilities that we cannot know of or imagine, until we take the step.

I can do no better than to end with the words of Goethe, that visionary poet, opponent of usury and protector of humanity.

‘Until there is commitment, there is hesistancy, the chance to draw back, always ineffectiveness. Concerning all acts of initiative and creation, there is one elementary truth the ignorance of which kills countless ideas and splendid plans: that the moment one commits oneself, the Providence moves too. All sorts of things occur to help one that would never otherwise have occured. A whole stream of events issues forth from the decision, raising in one’s favour all manner of unforseen incidents and meetings and material assistance which no man could have dreamed would have come his way.’
‘Whatever you can do, or dream you can do, begin it. Boldness has genius, power and magic in it. Begin it now.’

This is not an economic issue, it is a human one.

PAID – People Against Interest-Debt

Oleh: Ibnu Haris | Juli 11, 2009

Promosi Vila Ilhami

Hunian bernuansa islami berada dikawasan ekslusif Islamic Village yang mempunyai lokasi strategis dipusat pertumbuhan kota.  Anda akan menemukan cara terbaik merasakan nikmat dan hikmah sukses bersama orang-orang yang anda cintai.

Silahkan berkunjung ke Rencana Pameran di Lippo Supermall tanggal 22 Juli s/d 2 Agustus 2009


Kompleks Islamic Village

Jl. Islamic Raya Blok B 2 No. 1, Karawaci – Tangerang 15810

Telp.(021) 5465454

Fax.(021) 5464173

Email : pemasaran@vilailhami.com

Taken from Ibnu Haris’ Facebook note on Tuesday, 19 May 2009 at 02:28, as linked below


I believe, contrary to popular opinion, that we have already been given the soul mate we wished for. The How, Who and Where all depends on the When. The When, ultimately; is in the hands of GOD.

You can run circles around a person and end up with another, as many did before. So, enjoy what’s given. Never lose hope. Learn all you can from mistakes and bad experiences and be a better person.

Why? Because you want to be totally prepared to receive and accept all he/she has to offer, at the moment GOD says

“Now, you are ready. Experience True love, with all your beauty and faults as I have created you; as human.”

But then again, True love; it’s a whole different story.

Remember that the love we feel towards another in this life is nothing but a diluted solution of its purest form; one that we may never find nor feel while our souls are trapped within this expiring cocoon we call our physical body. The pure and only real love is HIS love that we have experienced from the very creation of our souls, to this very moment in our blessed lives. We may not realize it, but while we feel lonely and whilst we seek company to fill the void we feel in our hearts and lives, HE has never left us.

This is the ultimate proof of affection, love or care that no human could give.

HE may try and test us with difficulties; shower us with abundance of affection and wealth. We may shed tears of happiness or cry in pain and sorrow throughout our lives, yet not for a single moment in time, nor for an iota of our existence has HE ever left us truly alone.

Count our blessings. Be thankful for everything HE had given us. For those who are still searching, may you find your soul mates. For those who have stopped looking for soul mates, or have found them; keep searching for true love. May all of us find true love in our journey together in life. Submit and be thankful to HIM for our giving us each other and our children to share this gift of love.

I can only pray that one day when the time comes, we can return to HIM with a great feeling of longing; as his beloved servants did. May we return with love, and meet each other under HIS benevolence; feeling the ultimate and purest form of love radiating from HIS presence.

“Rabbana aatina fid-dunya hasanah, wa fil-aakhirati hasanah, wa qinaa ‘azaaban-naar;
wa adkhilnal-JANNATA ma’al-abrar”

Oleh: Ibnu Haris | Juli 10, 2009

Flow My Tears

Taken from Ibnu Haris’ Facebook note on Wednesday, 06 May 2009 at 03:22, as linked below


My heart cries out to YOU
YOUR divine benevolence I feel coursing through my veins
While the Imam recites your words
my heart can only surrender to the truth
transmitted from your verses

Your words, recited with sincerity
are heard with a certain longing
yet understood with clear meaning

My heart resonates with forgotten emotions
My eyes can no longer bear its burden
Flow, my tears, flow

As my whole existence in the shape of a man
prostrating to YOUR divine greatness
I am transfixed on the beauty of the divine truth
herewith I feel complete

All my actions and words
suddenly bear meaning
I feel the significance of each breath
I feel your love in each word
This is what life should feel like

As I bid As-Salaamu Alaykum,
my tears did not stop

Partly because
I briefly felt what it is to be loved by YOU;
and I fear
I may never feel as close to YOU ever again

Yet most of all
even when I came to YOU
consumed by desire
engulfed in sin
lost in the ocean we call life
I know that YOU had loved me
all this while, unconditionally

Flow my tears, flow
may each drop redeem me
let me forget no longer

Flow my tears, flow
only with YOU this slave is free

Oleh: Ibnu Haris | Juli 9, 2009


Blogged by Ismail Mohammad Latiff 12 March 2009 on his blog, original article as linked below.


The organization shall establish, document, implement and maintain a quality management system and continually improve its effectiveness in accordance with the requirements of this International Standards. The organization

  • shall determine the processes needed for the quality management system and their application throughout the organizations,
  • determine the sequence and interaction of these processes,
  • determine criteria and methods needed to ensure that both the operation and control of these processes are effective,
  • ensure the availability of resources and information necessary to support the operation and monitoring of these processes,
  • monitor, measure (where applicable) and analyze these processes, and
  • implement actions necessary to achieve planned results and continual improvement of these processes.

These processes shall be managed by the organization in accordance with the requirements of this International Standard.

Where an organization chooses to outsource any process that affects product conformity to requirements, the organization shall ensure control over such processes. The type and extent of control to be applied to these outsourced processes shall be defined within the quality management system.

NOTE 1: Processes needed for the quality management system referred to above include processes for management activities, provision of resources, product realization and measurement, analysis and improvement.

NOTE 2: An outsourced process is identified as one being needed for the organization’s quality management system, but chosen to be performed by a party external to the organization.

NOTE 3: Ensuring control over outsourced processes does not absolve the organization of the responsibility of conformity to all customer, statutory, and regulatory requirements. The type and extent of control to be applied to the outsourced process can be influenced by factors such as
a) the potential impact of the outsourced process on the organization’s capability to provide product that conforms to requirements,
b) the degree to which the control for the process is shared;
c) the capability of achieving the necessary control through the application of clause 7.4.

Clause 4.2 Documentation requirements

4.2.1 General

The quality management system documentation shall include
documented statements of a quality policy and quality objectives,

  • a quality manual,
  • documented procedures and records required by this International Standard,
  • documents including records, needed determined by the organization to be necessary to ensure the effective planning, operation and control of its processes

NOTE 1: Where the term “documented procedure” appears within this International Standard, this means that the procedure is established, documented, implemented and maintained. A single document may include the requirements for one or more procedures. A requirement for a documented procedure may be covered by more than one document.

NOTE 2: The extent of the quality management system documentation can differ from one organization to another due to the size of organization and type of activities, the complexity of processes and their interactions, and the competence of personnel.

NOTE 3: The documentation can be in any form or type of medium.

4.2.2 Quality Manual

The organization shall establish and maintain a quality manual that includes the scope of the quality management system, including details of and justification for any exclusions (see 1.2), the documented procedures established for the quality management system, or reference to them, and a description of the interaction between the processes of the quality management.

4.2.3 Control of documents

Documents required by the quality management system shall be controlled. Records are a special type of document and shall be controlled according to the requirements given in 4.2.4.

A documented procedure shall be established to define the controls needed

  • to approve documents for adequacy prior to issue,
  • to review and update as necessary and re-approve documents,
  • to ensure that the changes and the current revision status of documents are identified,
  • to ensure that relevant versions of applicable documents are available at points of use,
  • to ensure that documents of external origin are identified and their distribution controlled, and
  • to prevent the unintended use of obsolete documents, and to apply suitable identification to them if they are retained for any purpose.

4.2.4 Control of records

Records established to provide evidence of conformity to requirements and of the effective operation of the quality management system shall be controlled. The organization shall establish a documented procedure to define the controls needed for the identification, storage, protection, retrieval, retention, and disposition of records. Records shall remain legible, readily identifiable, and retrievable.

Oleh: Ibnu Haris | Juli 9, 2009


Blogged by Ismail Mohammad Latiff 16 March 2009 on his blog, original article as linked below.


If your organization is planning to implement the ISO 9001 QMS model, then you could consider this plan. Execute this plan well and you will be ready for your ISO 9001 QMS certification audit. The road map to your ISO 9001 QMS planning and implementation consists of these six steps:

  1. Understand
  2. Plan
  3. Document
  4. Implement
  5. Audit
  6. Review
  • Understand
    First and foremost, you need to understand what ISO 9001 expects of your quality management system. You are going to need these documents (you can buy them online at hxxp://www.iso.org):
    ISO 9001:2008 Quality management system – Requirements
    ISO 9000:2005 Quality management systems – Fundamentals and vocabulary
    ISO 19011:2002 Guidelines for auditing quality/environmental management systems
    ISO 9004:2000 ISO 9004:2000, Quality management systems – Guidelines for Performance Improvement
  • Plan
    Once you know what ISO 9001 expects out of your quality management system, you can start planning. You may also want to conduct a Gap Analysis of your current system. The information that you gather form this analysis will benefit your planning process tremendously in terms of providing essential inputs. It also gives you a basis for improvement purposes.
  • Document
    Once you have planned out your quality management system, you can start the documentation process.
  • Implement
    When all your plans have been documented, you can start implementing the quality management system. But before that you may want to launch and promote the QMS amongst the members of your organization. Implement the QMS for at least 3 to 6 months to generate sufficient records for performance measurement, analysis and improvement purposes. You will need to implement every clause within your Quality Manual. Pay close attention to the training needs of your staff and get them trained.
    The key to success is good communication and the key to good communication depends on your QMS organization structure and its communication points.
  • Audit
    After you have generated sufficient quality records and after you feel comfortable enough with the operations of the QMS, you need to conduct your first internal audit.
    The Internal Auditors need to be competent. This is important because a quality audit will bring great benefits to your organization.
  • Review
    When the Final Audit Report is ready, you can start planning to conduct your first Management Review of the whole QMS. This is a top-level review to assess the performance and needs of the QMS.

Blogged by Ismail Mohammad Latiff 30 April 2009 on his blog, original article as linked below.


The ISO 9001 serves two fundamental purposes:

  • It demonstrates your organization’s ability to meet all customer and legal requirements related to your products, which includes all goods and services; and
  • It aims to enhance your customers’ satisfaction towards your product, where this is achieved by determining and meeting all customer and legal requirements related to the products.

Most countries have used these inherent characteristics of the ISO 9001 standard to regulate their respective economies to their benefits. By requiring a certification to the ISO 9001 standard, regulators from the governments are able to optimize their markets by ensuring that

  • only quality products are allowed to enter their local economies so that there will be less consumer-related issues, and
  • all local statutory and regulatory requirements related to the products are complied with.

Not only international economies are benefiting from the ISO 9001 standard, local organizations are also able to control the quality of all products that enter into their organizations through the purchasing process where suppliers of goods and services can also be made to comply with related legal requirements.

All of this control reduces the cost of managing and doing business, and therefore increasing the bottomline. ISO 9001 may be used to optimize your operations if understood and used correctly.

Oleh: Ibnu Haris | Juli 9, 2009


Blogged by Ismail Mohammad Latiff 27 December 2008 on his blog, original article as linked below.


ISO 9001 is a management system model designed by the International Organization for Standardization (ISO – a Greek word which means “equal”) to facilitate an international standard for the management of product quality. Within the ISO 9001 context, a product can be physical and/or intangible, such as services. It is not a product standard. It is a management system model applicable to any kind of organization whether public, private, NGO, etc. It is now being implemented in 175 different countries from around the world. All major economies use this standard as a prerequisite for doing international and national businesses. ISO 9001:2008 is the current version now, superceding the ISO 9001:2000 version. The revisions made were minimal, leaving the structure of the model intact. If you are planning to certify your quality management system to the ISO 9001:2008 standard, here is what you need to do:

  • Understand the requirements
  • Plan your quality management system
  • Document your quality management system
  • Implement your quality management system
  • Audit your quality management system
  • Review your quality management system

When you have done all that, appoint a Certification Body or Registrar to get your QMS certified. The benefits of having an ISO 9001-certified QMS can be seen within your organization and externally. Internally, your processes become aligned to one sole objective: Meeting customer requirements with the intention of enhancing their satisfaction. Externally, it gives your organization credibility and it opens up opportunities.

Oleh: Ibnu Haris | Juli 9, 2009


Cuplikan daripada


ISO 9001:2008 adalah suatu standar internasional untuk sistem manajemen  Mutu / kualitas.  ISO 9001:2008 menetapkan persyaratan – persyaratan dan  rekomendasi untuk desain dan penilaian dari suatu sistem manajemen mutu. ISO 9001:2008 bukan merupakan standar produk, karena tidak  menyatakan persyaratan – persyaratan yang harus dipenuhi oleh sebuah  produk (barang atau jasa).  ISO 9001:2008 hanya merupakan standar sistem  manajemen kualitas. Namun, bagaimanapun juga diharapkan bahwa produk  yang dihasilkan dari suatu sistem manajemen kualitas internasional,  akan berkualitas baik (standar).

Sehingga dapat disimpulkan bahwa Quality Management Systems (ISO 9001:2008adalah  Merupakan  prosedur terdokumentasi dan praktek – praktek standar untuk  manajemen sistem, yang bertujuan menjamin kesesuaian dari suatu proses  dan produk (barang atau jasa) terhadap kebutuhan atau persyaratan  tertentu, dimana kebutuhan atau persyaratan tertentu tersebut  ditentukan atau dispesifikasikan oleh pelanggan dan organisasi.

Manfaat Penerapan ISO 9001:2008 adalah :

  • Meningkatkan Kepercayaan Pelanggan
  • Jaminan Kualitas Produk dan Proses
  • Meningkatkan Produktivitas perusahaan & “market gain”
  • Meningkatkan motivasi, moral & kinerja karyawan
  • Sebagai alat analisa kompetitor perusahaan
  • Meningkatkan hubungan saling menguntungkan dengan pemasok
  • Meningkatkan cost efficiency & keamanan produk
  • Meningkatkan komunikasi internal
  • Meningkatkan image positif perusahaan
  • Sistem terdokumentasi
  • Media untuk Pelatihan dan Pendidikan

ISO 9001 : 2008 berisi standard / elemen yang memungkinkan organisasi / industry dalam melakukan perbaikan yang berkesinambungan ( Continual Improvement ) pada :

1.        Proses yang terkait dengan pelangan

2.        Sistem Kepemimpinan / Leadership

3.        Manajemen sumber daya

4.        Perbaikan dan peningkatan proses

5.        Sistem manajemen

6.        Sistem perbaikan yang berkesinambungan

7.        Pengambilan keputusan yang Factual

8.        Hubungan saling menguntungkan dengan pemasok

Oleh: Ibnu Haris | Juli 9, 2009


Preparation of ISO 9001:2008

Blogged by Ismail Mohammad Latiff 08 April 2009


The ISO 9001 international standard was prepared by ISO’s technical committee, aptly called ISO TC/176 , Quality Management and Quality Assurance, Subcommittee SC 2, Quality systems.

The latest revision of ISO 9001 was officially published on November 14th, 2008. The ISO 9001:2008 version cancels the previous version of ISO 9001:2000. The reasons for the revision are to clarify certain points within the text and enhance its compatibility with ISO 14001:2004.

Process Approach

The ISO 9001 advocates and promotes the use of the process approach in the planning, implementation an improvement of a quality management system, where the Plan-Do-Check-Act method serves as the methodology for the application of this approach.

Integrated Management System

ISO 9001 enables the integration of a quality management system model with other management system models. ISO 9001 could be integrated with ISO 14001 since they are highly compatible. And since OHSAS 18001 takes after ISO 14001 model, it can also be integrated into ISO 9001 quality management system model. Integrated systems induce managent efficiency.

Scope of ISO 9001

The scope or purpose of ISO 9001 is to enable an organization to demonstrate its ability to consistently provide products that meet customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction.

ISO 9001 is intended to be generic and applicable to all kinds of organization, regardless of types, sizes or products.

Terms and definitions

The terminology and definitions which are used within the standard are derived from ISO 9000:2005.

Within the context of ISO 9001, the term “product” may also represent intangible services.

General Requirements

ISO 9001 requires that an organization to establish, document, implement and maintain a quality management system and continually improve its effectiveness in accordance with its (ISO 9001) requirements. In order to do this, the organization shall/must

  • determine the processes needed for the quality management system and their application throughout the organization,
  • determine the sequence and interaction of these processes,
  • determine the criteria and methods to ensure the effective operation and control of these processes,
  • ensure the availability of resources and information to support the operation and monitoring of these processes,
  • monitor, measure and analyze these processes,
  • implement necessary actions to achieve planned results and continual improvement of these processes.

Outsourced processes within the quality management system must be adequately controlled and defined.

The processes within the quality management system must relate to mangement activities (Clause 5), resource management (Clause 6), product realization and measurement (Clause 7), analysis and improvement (Clause 8).

Documentation requirements

ISO 9001 requires the quality management system to be documented, which includes:

  • A documented quality policy
  • Documented quality objectives
  • A documented quality manual
  • Six specifically defined documented procedures
  • Documents that ensure the effective planning, operation, and control of processes such as process documents/SOPs/quality plans, procedures/work instructions , forms, etc.
  • Records (filled and filed forms that can occur at any tier level).

Quality Manual

The organization shall/must establish and maintain a quality manual that includes

  • the scope of the quality management system, including details of and justification for any exclusions
  • the documented procedures that have been established or reference to them,
  • a description of the interaction of the processes within the quality management system.

Control of Documents
All documents that are used within the quality management system must be adequately controlled. A documented procedure shall/must be established to define this control, in terms of:

  • approval for adequacy prior to issue,
  • review, update and re-approval,
  • identification of changes and current revision status,
  • availability at points of use,
  • legibility and identifiability
  • identification and control of external documents,
  • prevention of unintended use of obsolete documents, and their identification if retained for any purpose.

Control of Records
Records that are generated from the operation of the quality management system shall/must be controlled. Records are documents that provide evidence of conformance and effectiveness of the quality management system. A documented procedure shall/must be established to defined the controls for their

  • identification,
  • storage,
  • protection,
  • retrieval,
  • retention, and
  • disposition.

All records shall/must remain legible, readily identifiable and retrievable.

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